Nua Talker is a family of products as a service (XaaS) that allows your company to improve customer service in an agile and efficient way. Your clients will simply use their voice to communicate and make requests, whether they are inquiries, purchases, complaints, etc. Nua Talker will ensure that common requirements are met, and your highly trained staff will be able to handle the most complex cases.
How does it work?
Nua Talker automates conversations through several channels such as phone, Email, SMS, Facebook messenger, WhatsApp, or web chat.
Nua Talker relies on artificial intelligence to allow your customers to speak as naturally as they are.
No matter the size of your organization: startup, SMB or large organization. Nua Talker has great benefits for everyone.
Startups and SMBs
● Enables attendance 7/24. ● Fixed or mobile telephone number, to position commercially, without the need to spread the personal telephone number of your employees. ● Mobile app for setting up welcome messages, collaborators and personalization of working hours. ● Quick activation, without equipment or implementations.
● Service hours extended to 7/24, without the need to hire staff. ● Unified message, the information given to clients is independent of the mood, level of training of the staff or channel. ● Elastic communications, adapts to the number of simultaneous calls. Customers should not wait in queues to answer simple requirements. ● Dashboard with statistics of call behavior.