Entrepreneur, small, medium business or large organization? All are important.
Entrepreneurs and SMBs
We will assign you a unique contact number so that you position it commercially with customers, ensuring that your clients’ attention is corporate and not affected by staff turnover. This number will be assigned according to the country and city of convenience.
Transferring calls
Customizable working hours
Department responsible
A minutes bundle to transfer calls to your mobile phone, which is shared among your employees according to the plan.
Your employees will be able to define the hours where they want calls can be transferred to their mobile.
You can assign people as area managers to answer calls when customers want to be contacted by department.
Thanks to Artificial Intelligence and the understanding of natural language, your customers, suppliers or anyone can express themselves in the same way as using the voice: “please Jhon”, “I want to talk to the commercial area”, “pass me to phil” . The configuration of areas and employees is done through the website or mobile app. It’s very simple.
Large organizations
Large organizations can keep their phone number. Nua Talker Receptionist easily integrates to any telephone system. And it automatically adapts to telephone traffic, so, in peak-call hours, your company will not have customers in queue waiting to be transferred.
Thanks to Artificial Intelligence and Natural Language Understanding, people who contact the organization may ask Nua Talker for a particular requirement such as the name of the employee or his position, as well as, for a department or its location. As easy as saying: “please Jhon from real state”, “I want to talk to human resources”, “I have a problem with a receipt”.
Transferring calls
Customizable working hours
Real time stats
The calls are transferred to the extensions in less than 3 seconds. You can configure the transfer message for each extension. Improve customer service by communicating quickly and correctly partners outside your organization with your collaborators.
Each collaborator, department or location has its own opening hours. It is possible to configure messages for different times of the day, days of the week or periods of the year. Improve the user experience by adapting communications to business dynamics.
NUA Talker Watch is a dashboard included in NUA Talker Receptionist that allows you to view call statistics and generate reports. Allocate better the time of call center agents by following the call behavior minute by minute.
For more details about Nua Talker Recepcionist for large organizations contact us to nuatalker@nuatechnology.com
